Last Updated: 26 August 2026
1. Introduction
Welcome to Yogmantra Yogalay.
Yogmantra Yogalay is an online yoga service operated by Shubham Battase. This Privacy Policy explains how we collect, use, store, protect, and otherwise process personal information when you visit our website, communicate with us, purchase an online yoga membership, or use our services.
We respect your privacy and seek to handle personal information responsibly and transparently.
By using our website or purchasing our services, you acknowledge that you have had an opportunity to read this Privacy Policy.
2. Information We Collect
Depending on how you interact with Yogmantra Yogalay, we may collect the following information.
A. Information provided during checkout
When you purchase an online yoga membership, we may collect:
- First name
- Last name
- Mobile/phone number
- Email address
- Town/City
- Date of Birth
- Selected yoga class/batch timing
- Selected membership duration or plan
- Order information
- Amount payable and transaction-related information
We collect the information necessary to process your membership purchase, communicate with you regarding your membership, and provide the services you have requested.
B. Information you provide when contacting us
If you contact us through email, WhatsApp, telephone, contact forms, or other communication channels, we may receive the information that you choose to provide, including your name, contact details, and the contents of your communication.
C. Technical information
When you visit our website, certain technical information may be processed automatically by our website, hosting provider, security services, analytics tools, cookies, or similar technologies.
Depending on the services enabled on the website, this may include information such as:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Approximate usage information
- Technical information required for website security and functionality
3. Date of Birth
Date of Birth is an optional field during checkout.
You are not required to provide your Date of Birth in order to purchase an online yoga membership.
If you choose to provide your Date of Birth, Yogmantra Yogalay may use it for purposes including:
- Sending birthday wishes and greetings;
- Providing a more personalized member experience; and
- Where applicable, sending personalized birthday offers, discounts, or membership coupons.
Any birthday-related offer will be subject to the terms, eligibility requirements, validity period, and other conditions communicated with that particular offer.
We do not intend to use your Date of Birth for purposes unrelated to the purposes described in this Privacy Policy.
4. Why We Use Personal Information
We may use personal information for the following purposes:
Providing our services
To:
- Process your yoga membership purchase;
- Confirm your selected membership;
- Confirm your selected batch and class timing;
- Provide access to the relevant online yoga classes;
- Provide customer support; and
- Communicate information necessary for your membership.
Processing payments
To process and verify payments and maintain appropriate transaction records.
Customer communication
To communicate with you regarding:
- Your order;
- Payment status;
- Membership;
- Class timings;
- Class-related information;
- Important announcements;
- Changes affecting your membership; and
- Customer support requests.
Birthday communication
Where you have voluntarily provided your Date of Birth, we may send:
- Birthday wishes;
- Birthday greetings; and
- Where applicable, personalized birthday offers, discounts, or membership coupons.
Website operation and security
To:
- Operate and maintain our website;
- Maintain checkout functionality;
- Detect and prevent fraudulent, unauthorized, or abusive activity;
- Protect our website and users; and
- Troubleshoot technical problems.
Legal and business requirements
We may process and retain information where reasonably necessary to:
- Maintain transaction and accounting records;
- Resolve disputes;
- Establish, exercise, or defend legal claims;
- Comply with applicable legal obligations; or
- Respond to lawful requests from competent authorities.
5. Payment Information
Payments made through our website may be processed through third-party payment service providers, including Razorpay, depending on the payment method available at checkout.
Your payment may therefore be subject to the payment provider’s own terms, privacy policy, security practices, and processing procedures.
Yogmantra Yogalay does not ask customers to provide complete payment credentials such as card PINs, UPI PINs, or banking passwords to us through email, WhatsApp, telephone, or website forms.
Customers should never share such confidential payment credentials with anyone claiming to represent Yogmantra Yogalay.
6. WhatsApp Communication
We may use WhatsApp to communicate with customers for purposes connected with their yoga membership.
This may include:
- Class joining information;
- Batch-related information;
- Class announcements;
- Schedule updates;
- Membership-related communication;
- Customer support; and
- Other information reasonably related to the services purchased by you.
If you communicate with us through WhatsApp, that communication is also subject to WhatsApp’s own terms and privacy practices.
Where WhatsApp is used for promotional or optional communications, you may request that such communications be stopped.
7. Promotional and Birthday Communications
We may occasionally provide customers with information about:
- Birthday offers;
- Membership discounts;
- Special offers;
- New membership plans; or
- Other Yogmantra Yogalay promotions.
Where a communication is promotional in nature, we will seek to provide an appropriate way to stop receiving such communications where required or reasonably applicable.
Service-related communications are different from promotional communications.
For example, information relating to a purchased membership, payment, class schedule, or important service update may still be communicated where reasonably necessary to provide the service.
8. How We Share Personal Information
We do not intend to sell your personal information.
We may share or permit access to personal information with service providers where reasonably necessary to operate Yogmantra Yogalay.
Depending on the services we use, these may include providers involved in:
- Website hosting;
- Website security;
- Payment processing;
- Email delivery;
- WhatsApp or other communications;
- Website functionality;
- Technical maintenance; and
- Other services necessary for operating our website and providing our services.
Such third parties may process information according to their own applicable terms and privacy policies.
We may also disclose information where required or permitted by applicable law, legal process, or a lawful request from a competent authority.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, security, preferences, analytics, and other website operations.
Cookies may be used, for example, to help:
- Maintain website and checkout functionality;
- Remember certain settings;
- Improve website performance;
- Understand website usage; and
- Protect the website against misuse.
The exact cookies used may change as website functionality and third-party services change.
You may manage or restrict cookies through your browser settings. However, disabling certain cookies may affect some website functionality, including checkout or other features.
10. Data Security
We take reasonable technical and organizational measures appropriate to the nature of the information we process to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.
These measures may include appropriate website security, access controls, secure payment processing through payment providers, and other safeguards appropriate to our operations.
However, no website, electronic transmission, storage system, or internet communication can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
11. Retention of Personal Information
We retain personal information for only as long as reasonably necessary for the purposes for which it was collected, including:
- Providing services;
- Maintaining membership and transaction records;
- Customer support;
- Accounting and financial records;
- Resolving disputes;
- Preventing misuse or fraud;
- Establishing or defending legal claims; and
- Meeting applicable legal or regulatory requirements.
When personal information is no longer reasonably required for these purposes, we may delete it, anonymize it, or otherwise dispose of it in an appropriate manner, subject to applicable legal and operational requirements.
12. Your Choices and Privacy Requests
You may contact us regarding your personal information if you wish to:
- Ask what personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of information where deletion is appropriate and legally permissible;
- Raise a concern about how your information is being used; or
- Withdraw consent where processing is based on consent and withdrawal is applicable.
Withdrawal of consent does not necessarily affect processing that is otherwise permitted or required under applicable law, or processing that is necessary to provide a service you have requested.
We may need to verify your identity before processing certain privacy requests.
13. Accuracy of Information
Customers are responsible for providing information that is accurate and reasonably complete when using our website or purchasing our services.
If any information you have provided becomes inaccurate or changes, you may contact us to request an appropriate correction.
14. Children’s Information
Our website and online yoga services are not intended to be used by children to independently purchase memberships or provide personal information without appropriate involvement of a parent or lawful guardian.
If a parent or lawful guardian arranges a yoga service for a minor, the parent or lawful guardian should ensure that they have the appropriate authority to provide the information necessary for that service.
If we become aware that personal information has been provided in circumstances where applicable law requires parental or guardian consent and such consent has not been obtained, we will take appropriate steps as required by applicable law.
15. Third-Party Websites and Services
Our website may contain links to websites, applications, payment services, communication services, or other third-party platforms.
Those third parties operate independently and may have their own privacy policies, terms, and practices.
Yogmantra Yogalay is not responsible for the privacy practices or security of third-party websites or services that we do not control.
We encourage you to review the applicable policies of third-party services before providing information to them.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our services;
- Changes to the information we collect;
- Changes in technology;
- Changes in our business practices; or
- Changes in applicable legal or regulatory requirements.
When we make material changes, we will update the Last Updated date at the top of this page and publish the revised Privacy Policy on our website.
17. Contact and Privacy Requests
For questions, privacy requests, concerns, or complaints relating to your personal information, you can contact:
Yogmantra Yogalay
Owner: Shubham Battase
Email: contact@yogmantrayogalay.in
Phone / WhatsApp: +91 94052 79387
Website: yogmantrayogalay.in
We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period and in accordance with applicable law.
18. Grievance Redressal
For customer complaints or grievances relating to our services, purchases, payments, memberships, or website, you may contact us using the contact details above.
We will acknowledge and address consumer grievances in accordance with applicable requirements.
The Consumer Protection (E-Commerce) Rules contain specific provisions concerning grievance handling, including acknowledgement and redressal timelines for covered e-commerce entities.
Contact Details
Yogmantra Yogalay
Owner: Shubham Battase
Email: contact@yogmantrayogalay.in
Phone / WhatsApp: +91 94052 79387
Website: yogmantrayogalay.in
Last Updated: 26 August 2026